Shipping policy

Thank you for shopping with Viya Cart. We are committed to processing and delivering your orders as quickly and reliably as possible.

Order Processing & Dispatch

  • Orders are generally processed and dispatched the same day if placed within our processing hours.

  • Orders that cannot be processed the same day will be dispatched within 24 hours of receiving the order.

  • Once your order has been shipped, you will receive the relevant shipping/tracking information, where available.

Delivery Time

After dispatch, the delivery time may vary depending on your location, courier service, weather conditions, and other factors beyond our control.

Typical delivery time within India is approximately 5–6 business days after dispatch.

Shipping Charges

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Delays

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to courier issues, weather conditions, public holidays, high order volumes, or other circumstances beyond our control.

If your order is significantly delayed, please contact us and we will assist you in checking its status.

Incorrect Address

Please make sure that your shipping address and contact details are correct before placing your order. Viya Cart is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Contact Us

If you have any questions regarding your order or shipping, please contact us through the contact details provided on our website.

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